Everyone was hustling to get in on the great deal at the very last minute, hence, the long wait. Even though our box office was staffed to maximum capacity, on the day you called it was the final day of our major pre-sale deal for Hello, Dolly. At Chanhassen Dinner Theatres we strive to make every guest transaction simple, quick and seamless, but on rare occasion there can be a wait. Redeeming an online-purchased certificate has more safeguards attached to it, which are purely for your protection as print-at-home certificates can be copied/forged. We are SO sorry you experienced difficulty in redeeming your online-purchased gift certificate. One would think that the director and actors would be aware that in today's world there are some subjects that individuals find offensive or angering such as politics and religion and be best avoided but, if they choose to do so the general public should be made aware of this before ticket purchase, then as in our case we would not have attended the performance. (I can't help but wonder if they would have disparaged Mohammad or any other important religious faith figure). Given the ad lib format of the show, when the actor called out for the name of a "american icon" he should never have accepted that call out and chosen another. We felt afterwards that we should have left after the first half especially given the fact that In poor taste, the actors chose to belittle Jesus Christ in the final skit. I finally stuffed some Klenex in my right ear to lessen the sound.Īs for the performance,the first half was delightful but, there was a struggle in the second half to meet the same level of humor. On the negative side, sitting to the right of the stage puts table 160 (our table)a few feet from the piano and that was an issue as to the sound level. The comfort of the chairs was ok though it was good that there is an intermission at the one hour point. There was also good sound reduction from an adjacent room used for weddings, etc. Physically, the area is not large so seeing the performance was fairly easy though there are a couple of small posts that might be bothersome to some. Also, though short of staff, the staff did a good job in getting the food items on and off the table. On the positive side the meals were excellent from the standpoint of taste, texture and level of doneness. Members of our family and friends attended the performance of Stevie Ray's Improvisational Theater last night.
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